Data Controller
RWM EL is the designated data controller for all processing activities described herein. We are a registered Swedish electrical service provider operating with full technical compliance.
Scope of Policy
This policy applies to all customers, website visitors, and partners of RWM EL. It covers data collected via our website, on-site electrical service visits, telephone inquiries, and digital communications.
Sources of Personal Data
Direct Interaction
Information provided when you request a quote or book a service.
Automated Systems
Data collected through cookies and website analytics.
Public Registries
Verified data from SPAR for Swedish tax (ROT) eligibility.
Personal Data We Collect
- Identity & Swedish PIN (for ROT)
- Contact & Property Address
- Technical Installation Specs
- Billing & Payment History
Purpose of Processing
ROT & Legal Disclosures
For Swedish residential customers, we are legally required to collect your Personal Identity Number (personnummer) to facilitate the ROT tax deduction. This data is transmitted securely to the Swedish Tax Agency (Skatteverket).
warning Required Action
Failure to provide this information may result in the full invoice amount being charged without the tax benefit.
Beyond tax compliance, data is used for service execution, scheduling, safety certification, and mandatory bookkeeping under the Swedish Bookkeeping Act.
Legal Basis for Processing
Contract
Fulfilling our service agreement with you.
Legal Obligation
Adhering to tax laws and safety regulations.
Interest
Improving site performance and security.
Data Retention
We store your data only as long as necessary. Service records are kept for 10 years to comply with technical warranty periods and Swedish bookkeeping laws.
Data Security
We implement high-tier technical and organizational measures, including AES-256 encrypted servers and strict limited-access protocols, to protect your data against unauthorized access or loss.
Sharing with Third Parties
We never sell your data. We only share with:
International Transfers
RWM EL primarily processes data within the EU/EEA. If data is transferred outside this zone, we ensure Standard Contractual Clauses (SCCs) are in place to maintain GDPR levels of protection.
Your GDPR Rights
Right to Access
Request a full extract of all personal data we hold about you.
Right to Rectification
Demand the correction of inaccurate or incomplete information.
Right to Erasure
Request deletion where data is no longer necessary for legal reasons.
Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to data processing based on our legitimate interests.
Restriction
Request the limitation of how we process your personal data.
Cookies and Tracking
We use technical and analytical cookies to optimize website performance. For detailed information, please refer to our dedicated Cookie Policy.
On-Site Service Protocols
During physical site visits, our electricians may document technical installations with photographs. These are used solely for technical documentation, safety audits, and quality assurance.
Marketing Communications
You will only receive marketing emails if you have explicitly opted in. You can unsubscribe at any time via the link provided in every communication.
Automated Decision Making
RWM EL does not use automated decision-making or profiling systems that produce legal effects concerning you.
Children's Privacy
Our services are designed for property owners and businesses. We do not knowingly collect or process data from individuals under the age of 18.
Policy Updates
We periodically update this policy to reflect changes in our technical practices or legal requirements. Updates are effective immediately upon posting.
Complaints
If you believe we have mishandled your data, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY).